What did you like about the Food Shop?
The idea of getting gourmet German food - not what we got
at the German Bakery, unfortunately.
What did you not like about the Food Shop?
Given it's promise to be a premium supplier, we ordered fresh meat from the German Bakery. Rather than delivering the fresh meat in a refrigerated condition, it was simply wrapped in a plastic bag, together with a small cooling gel pack. Given that it had been in transit for more than 24 hours without refrigeration, it had naturally warmed, rendering the meat unsafe to eat. This is aggravated by the fact that the meat was not delivered directly to us, but actually dumped in the neighbour's garden (without having it signed for by the neighbour). Before we discovered the parcel by chance, it had been laying in the garden (un-refrigerated, naturally) for another four hours.
When we raised a complaint with the German Bakery, we were right away told that this was usual practice, and that the temperature was maintained through the cooling pack (which of course was warm by the time it arrived). When we insisted this wasn't correct, we got yelled at very aggressively, and hung up at.
If you don't like food poisoning and being yelled at, stay away! In any case, anything but Gourmet!